Refund and Returns Policy

At MoVx Pharmaceuticals, we strive to ensure your satisfaction with our wellness products. If you are not completely satisfied, we offer a clear and fair refund and returns process.

Returns

• Eligibility: You may return unopened, unused products in their original packaging within 14 days of delivery for a full refund, subject to applicable laws.

• Process: To initiate a return, contact our customer service team at info@movxpharm.co.uk or +44 (0) 117 123 4567. We will provide a return authorization and instructions.

• Return Shipping: Customers are responsible for return shipping costs unless the product is faulty or incorrectly supplied.

• Condition: Products must be returned in their original condition, with all packaging and documentation intact.

Refunds

• Processing Time: Refunds will be processed within 7 business days of receiving the returned product, using the original payment method.

• Faulty or Incorrect Items: If a product is defective or not as described, we will cover return shipping costs and issue a full refund or replacement, as preferred.

• Non-Refundable Items: Opened or used products, unless faulty, are not eligible for refunds due to health and safety standards.

Contact Us

For questions or to start a return, reach out to us at:
MoVx Pharmaceuticals
123 Health Street, Bristol, BS1 1AB
Phone: +44 (0) 117 123 4567
Email: info@movxpharm.co.uk

We are committed to making your experience seamless and satisfactory.